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Secure Online Ordering

Placing your order with Breeze Chasers is simple, safe and secure. Breeze Chasers utilizes SSL encryption technology (secure socket layer data encryption) to ensure your personal and credit card information is only used as you intended, the industry standard for e-commerce.

Breeze Chasers accepts Visa and MasterCard credit / debit cards, and PayPal payments. Your Credit Card number is deleted from Breeze Chasers system as soon as purchases have been processed to ensure the safety of your banking information. US and Canadian orders only please.

Privacy Policy

Breeze Chasers takes your privacy seriously and does not share your personal information with other companies. SPAM is a plague on internet users, and Breeze Chasers refuses to be a part of this increasing problem. Unless you specifically request Breeze Chasers e-mails you with sales notices, you will not receive unwanted e-mail. In any case, your personal information will never be sold or shared with anyone for any purpose other than that you have given your permission for.

Breeze Chasers does use a component of browser technology known as "cookies" to track the items in your shopping cart, any affiliate referral information, and general website statistics, however no personally identifiable information is stored in these small data files, and your privacy is maintained at all times.

Shipping Policy

  Updated 5/25/07
At this time Breeze Chasers only ships to United States and Canadian addresses. Orders are typically filled within 1 or 2 business days.

Orders placed for shipment to addresses within the continental United States are typically shipped via UPS Ground, although smaller packages may be shipped via the United States Postal Service. Express shipping is not available at this time. UPS Tracking numbers will be e-mailed to you once your order has been processed.

Orders placed for shipment to addresses in Hawaii, Alaska or Canada are shipped via the United States Postal Service. Package tracking is not available for addresses outside of the Continental United States.

 Shipping charges to United States addresses:
 Orders less than $ 50 ........... $14
 Orders less than $100 .......... $17
 Orders $100 or more ............ FREE

Local Pickup is available. Please contact Breeze Chasers to arrange pickup at sales@breezechasers.com or by phone at 402-433-0794 (Typical Phone Hours are 3:30pm - 5:30pm Central Time / Monday - Friday)

Higher Priority Shipping options are available by special arrangement.

Shipping charges for delivery to  Canadian addresses:

Due to the increase in US Postal Service rates put in effect May 14, 2007 which especially impacted costs for shipping packages, Breeze Chasers has had to adjust shipping fees to cover the additional charges.

Shipping charges for Canadian orders are as follows:

Orders less than $ 50 ........... $24
Orders less than $100 .......... $26
Orders less than $150 .......... $28
Orders $150 or more ............ $14
Canadian Customers also please note - Canadian law requires all packages valued at $20 CAN or above to be processed through Canada Customs. Customers are responsible for paying all duties* assessed by the Customs Office and all import taxes required by the Canadian and Provincial governments. To get an estimate on customs charges, you may call Canada Customs at 1-800-461-9999.

* The majority of kites sold by Breeze Chasers are manufactured overseas, typically in China, and therefore do not qualify for the NAFTA exemptions from duties.

Estimated Shipping Times

Back Orders

Items that are temporarily out of stock are typically noted in the item's description, however on occasion an item may become out of stock before the website is updated. You will be notified with your order confirmation if this occurs, and your credit card will not be charged for the back ordered item until it is shipped. Back ordered items will be shipped as quickly as they become available with no additional shipping charges. 

Return Policy

  Updated 5/25/07
You may arrange to return your purchase within 20 calendar days of your receipt of your order. Returned items must be received by Breeze Chasers within 30 calendar days of your receipt of your order, and must be unused and in original condition in the original packaging to be eligible for return. The cost of the item excluding shipping charges will be refunded to the card you used for your purchase. Please email Breeze Chasers if you need to arrange a return at sales@breezechasers.com.

If your purchase is damaged in shipping, you must make a claim with UPS or USPS for the value of the purchase, do not return the item to Breeze Chasers.

Breeze Chasers is careful to only deal with reputable manufacturers, and will not intentionally send defective products to our customers. However, if an item is found to be defective please contact Breeze Chasers at sales@breezechasers.com to arrange a replacement.

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